guarantee
We stand by our products. All our products come with a voluntary 2-year manufacturer's warranty as standard (from the date of purchase).
We support your product against defects in materials and workmanship under normal use and service for the duration of the warranty. If any parts are defective or damaged, we will replace them - as quickly as possible.
If you need any help with assembly, please contact our customer service team. We will make sure you will have a good buying experience here.
If you wish to make use of the guarantee, processing a claim is simple:
your purchase receipt (order number)
Photos of all defective parts
Details or descriptions of the defective parts
Full terms and conditions apply to any warranty claim.
Please simply contact our customer service:
info@sonnewelt.de
We support your product against defects in materials and workmanship under normal use and service for the duration of the warranty. If any parts are defective or damaged, we will replace them - as quickly as possible.
If you need any help with assembly, please contact our customer service team. We will make sure you will have a good buying experience here.
If you wish to make use of the guarantee, processing a claim is simple:
your purchase receipt (order number)
Photos of all defective parts
Details or descriptions of the defective parts
Full terms and conditions apply to any warranty claim.
Please simply contact our customer service:
info@sonnewelt.de
