General Terms and Conditions (GTC) for your orders

1. General

(1) These General Terms and Conditions (GTC) apply to all offers and services relating to the Internet platform https://www.sonnewelt.de/. If the customer refers to the inclusion of his own terms and conditions of business or purchase, these are contradicted.

(2)Individual contractual agreements take precedence over general terms and conditions.

2. Conclusion of the contract

(1) The service descriptions on our website https://www.sonnewelt.de/ do not constitute an offer to conclude a purchase contract. Such an offer is only made when the customer places an online order via the contact form or by telephone or in text form. The confirmation of receipt of the order that we subsequently send does not constitute acceptance of this offer. The purchase contract is only concluded upon receipt of the order confirmation. The customer is no longer bound to his offer (it expires) if we have not sent him the declaration of acceptance within 5 calendar days (calculated from the receipt of the order by us).

(3)If a declaration of acceptance received by the customer late has been sent in such a way that it would have reached him in time if it had been delivered regularly, and the customer should have recognized this, he must notify us of the delay immediately after receiving the declaration, unless he has already done so. If the customer delays sending the notification, the acceptance is deemed not to have been late. In addition, the late acceptance by us is deemed to be a new offer to conclude a purchase contract, which the customer can accept by expressly declaring acceptance or by taking receipt of the goods.

3. Choice of law

The contractual relationships between the parties to the purchase contract are subject to the law of the Federal Republic of Germany. The mandatory consumer protection regulations of the country in which the customer has his or her habitual residence are excluded from this choice of law. The application of the UN Convention on Contracts for the International Sale of Goods (CISG) is excluded.

4. Prices, payment, delivery, shipping costs

(1) The remuneration includes the sales tax (value added tax) applicable at the time of the order.
(2) When concluding contracts, we offer the following payment options:

For deliveries within Germany:
• PayPal
• Bank transfer

For deliveries abroad:
• PayPal
• Bank transfer

(3) All items are delivered within Germany and the EU.
(4) Delivery will be made either by DHL, GLS, DPD or by a manufacturer’s own shipping company.
(5) The shipping costs can be found in the Shipping Costs button in the navigation as well as in the offers.

5. Distance Selling Legal Information

The description of the goods results from the presentation on the Internet at https://www.sonnewelt.de/

The instructions on your statutory right of withdrawal as a consumer, exceptions to the right of withdrawal, its premature expiry, the cancellation form, the consequences of the cancellation, e.g. return, return costs and compensation, can be found under the menu item "Right of withdrawal".

There is no out-of-court complaint or legal redress procedure to which we are subject.

All further information about our company, the offer and the processing of the purchase can be found in the presentations on our website.

6. Information on electronic commerce

(1) Technical steps for the conclusion of the contract

(2) Contract text storage / printout

The customer can save the contract text by using the "Save as" function in his browser to save the relevant Internet page on his computer. The print function in his browser also gives him the option of printing out the contract text. We save the contract texts ourselves and make them available to the customer by email or post if requested.

(3) Possibility of correction

The customer can correct his entries at any time during the ordering process by selecting the "Back" button in the browser and then making the appropriate changes. The customer can cancel the entire ordering process at any time by closing the web browser. Furthermore, the order overview before submitting the online order also offers an additional correction option, which the customer is informed about.

(4) Language

The language available for concluding the contract is exclusively German.

(5) Code of Conduct

We have not subjected ourselves to any particular code of conduct (rules).

7. Warranty

For information on any additional warranties that may apply and their exact terms, please see "warranty" in each case.

8. Copyright notice

The photos posted on our website and the texts we create are subject to copyright. If necessary, we will legally pursue the unauthorized use of parts of the content of our site.